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Customer Service

We're Here When You Need Us

Questions about your policy? Need to make a change? Want to discuss your coverage? We're here to help. At Gerety Insurance, you'll always reach a real person who knows your name and understands your coverage—not an automated system or distant call center.

Contact Us

Bel Air Office
406 N Hickory Ave
Bel Air, MD 21014

Phone: (410) 803-2600
Text: (410) 803-2600

Business Hours:
Monday – Friday: 8:30 AM – 5:00 PM
Evenings: By Appointment
Saturday: By Appointment
Sunday: Closed

After Hours Support

Need help outside our office hours? We've got you covered. For after-hours claims reporting or emergency assistance, visit our Preferred Partners page for 24/7 carrier contact information.

How We Can Help

  • Policy questions or changes: Call or text us during business hours, and we'll get you taken care of right away.
  • Billing questions: Need help understanding your bill or payment options? We're happy to walk you through it.
  • Coverage reviews: Want to make sure your coverage still fits your needs? Let's schedule a time to review your policy together.
  • Going paperless: Ask us how switching to paperless billing and documents can help reduce your insurance costs.
  • Certificate requests: Need a certificate of insurance? We'll process it promptly.
CONTACT US

Filing a Claim

If you need to file a claim, we're here to guide you through the process. During business hours, call us first and we'll help you get started. After hours, you can report claims directly to your carrier using the contact information on our Preferred Partners page.
CLAIMS INFO

We're Partners for Your Protection

You're not just a policy number to us. When you call, you'll talk to someone who knows you and your coverage. That's what local, personal service means—and that's what you get at Gerety Insurance.

Have a question? Call us at (410) 803-2600 or stop by our office. We're always happy to help.

Serving Harford County, Bel Air, and Maryland for over 25 years.

CONTACT US
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