We are thrilled to announce that Margarita Rodriguez, CLCS, PLCS, Commercial Account Manager at Gerety Insurance, has been recognized as the 2025 Outstanding Customer Service Representative (CSR) of the Year by the Risk & Insurance Education Alliance.
With 15+ years of experience, Margarita has always believed that insurance should be about people. She treats every client with care, empathy, and understanding, building trusting relationships, offering reassurance, and guiding them through every step of their insurance journey.
“Margarita consistently goes above and beyond for our clients,” said Rick Gerety, President. “Her recognition is a reflection of the incredible service and professionalism she brings to the insurance community.”
As the Maryland recipient, Margarita is now in the running for the National Outstanding CSR of the Year Award, highlighting her remarkable impact on the industry. Wishing her luck in the next round!
