Gerety Insurance is proud to announce that team member Missy Hall has been named the 2026 Outstanding Customer Service Representative (CSR) of the Year for the State of Maryland by the Risk & Insurance Education Alliance.
This prestigious recognition celebrates insurance professionals who demonstrate exceptional customer service, industry knowledge, professionalism, and a commitment to helping others.
For Missy, insurance is about more than policies and coverage. It's about building relationships, helping clients navigate challenges, and making sure they feel supported every step of the way.
Since joining Gerety Insurance nearly five years ago, Missy has shown her dedication, positive attitude, and willingness to go the extra mile have made her an invaluable part of the Gerety team.
"I'm incredibly honored to receive this recognition," said Missy Hall. "I'm grateful for the support of my colleagues, clients, mentors, and the entire Gerety Insurance team throughout my career. I truly enjoy helping people, and it's rewarding to know that the work we do every day makes a difference."
At Gerety Insurance, putting people before policies is more than a saying. It's how the agency approaches every client relationship. Missy's recognition reflects that commitment and the importance of providing personal, knowledgeable, and compassionate service.
"We couldn't be prouder of Missy and this well-deserved recognition," said Rick Gerety, Founder and President of Gerety Insurance. "Her dedication to our clients and her willingness to help others represent everything we value as an agency."
Please join us in congratulating Missy on this outstanding accomplishment!
